LAST UPDATED: SEPTEMBER 7, 2026
Privacy Policy
Loro Azul Tours Punta Cana respects your privacy. This policy explains what information we receive when you use our website or contact us to request an excursion.
Information you provide
When you submit a booking request, you may provide your name, travel date, number of guests, hotel or Airbnb and selected experience. The website prepares this information for you to send through WhatsApp; it is not stored in a website database.
Browser storage and cookies
We use essential local browser storage to remember your cookie-notice choice. We do not use advertising cookies or sell personal information.
How we use information
We use the information you send to answer questions, check availability, arrange transportation, process reservations, provide customer support and comply with legal obligations.
Third-party services
Communications and payments may be handled by third-party services you choose to use, including WhatsApp and the confirmed payment provider. Their privacy practices are governed by their own policies.
Sharing and retention
We share booking details only when reasonably necessary with the operator, transportation provider or supplier delivering your reserved experience. We retain communications only as long as needed for service, records, disputes or legal requirements.
Your choices
You may ask us to access, correct or delete information you sent, subject to applicable record-keeping requirements. Contact us on WhatsApp at +1 809 992 7180.